For MSPs and resellers

Bring our delivery team to your clients

Make IT Happen delivery teams work with MSPs and resellers on their clients' Windows 11 and Intune programmes and ongoing managed services. Our engineers deliver with Meridian, the platform we build and use on every engagement: it captures an estate read-only, records a decision for every setting and application, deploys through Microsoft Graph, and keeps the result healthy afterwards. You and your client see the evidence, the plan and the progress throughout.

Why partners work with us

The two things that stall migrations, already handled

Every migration runs aground in the same two places, whether the journey is on-premises to Intune or hybrid to Entra-only. We built Meridian around both, because we hit them on every programme we ran.

The policy estate

A readiness percentage is not a plan. Our engineers take a Scout capture and give every setting two decisions in Meridian: is it still required, and can it move natively. What cannot move gets an engineered answer, recorded with its reason, rather than a flag on a report.

The application estate

Packaging is the critical path on most programmes. Our team carries applications through rationalisation, discovery, engineering, testing, documentation and client approval in Meridian, with the state of every application visible to you and your client at the same time.

What your clients get

Transform, then Operate

Our delivery teams bring the same two halves to your clients' engagements as to our own.

  • Meridian Transform supports our transformation delivery: read-only capture, setting-level triage, rationalisation against recognised security baselines, application packaging, staged deployment through Microsoft Graph with rollback, and a decision register your client can read.
  • Meridian Operate supports our managed services: configuration-drift detection, update posture across rings, tenant backup, a CMDB with impact analysis, device detail, and a full ITIL service desk with a customer portal.
  • Evidence your client can audit. Every configuration, decision and change is traceable from first capture to live configuration, which is what regulated clients ask for and what most delivery tooling cannot produce.
  • A delivery portal, not a status call. You and your client see the live plan, milestones, risks, decisions and sign-offs in the same platform our team does the work in.

How it works

You bring the client. We bring the delivery team.

Meridian is not licensed or sold to partners. Make IT Happen runs it as a service from UK Azure, secures it, backs it up and keeps it current, and our engineers do the work in it, so there is nothing for you or your client to install, patch or operate. Each client estate sits in its own isolated scope, access is through Microsoft Entra ID with role-based permissions, and every action carries an audit trail.

Talk to us

Tell us the work you deliver and the clients you deliver it for. We will show you how our team works, against a real estate rather than a slide deck.

Agree the shape

Commercial terms, territory and the support model are agreed case by case. We would rather have that conversation properly than publish a rate card.

Deliver

Our delivery team does the work on your client engagements, starting with a five-day assessment, and you and your client see the evidence, the plan and the progress as it happens.

Proof

Built on real programmes, not a roadmap

Meridian exists because we needed it. It has carried our own engagements across higher education, public sector, legal, financial services and manufacturing.

Deliver more, with less of the guesswork

Tell us what you deliver and who for. We will show you how our team delivers with Meridian against a real estate, and we will be straight with you about where we fit and where we do not. For your clients it starts as it does for ours: with a five-day assessment.