For MSPs and resellers

Deliver on the platform we deliver on

Meridian is the platform Make IT Happen uses on every engagement: it captures an estate read-only, records a decision for every setting and application, deploys through Microsoft Graph, and keeps the result healthy afterwards. It is available to partners who deliver the same work for their own clients.

Why partners use it

The two things that stall migrations, already built

Every migration runs aground in the same two places, whether the journey is on-premises to Intune or hybrid to Entra-only. Meridian was built around both, because we hit them on every programme we ran.

The policy estate

A readiness percentage is not a plan. Meridian takes a Scout capture and gives every setting two decisions: is it still required, and can it move natively. What cannot move gets an engineered answer, recorded with its reason, rather than a flag on a report.

The application estate

Packaging is the critical path on most programmes. Meridian carries applications through rationalisation, discovery, engineering, testing, documentation and customer approval, with the state of every application visible to your delivery lead and your client at the same time.

What you deliver with

Transform, then Operate

Partners use the same two halves we do, on their own client engagements.

  • Meridian Transform. Read-only capture, setting-level triage, rationalisation against recognised security baselines, application packaging pipeline, staged deployment through Microsoft Graph with rollback, and a decision register your client can read.
  • Meridian Operate. Configuration-drift detection, update posture across rings, tenant backup, a CMDB with impact analysis, device detail, and a full ITIL service desk with a customer portal.
  • Evidence your client can audit. Every configuration, decision and change is traceable from first capture to live configuration, which is what regulated clients ask for and what most delivery tooling cannot produce.
  • A delivery portal, not a status call. Your client sees the live plan, milestones, risks, decisions and sign-offs in the same platform the work is done in.

How it works

We run the platform. You run the engagement.

Meridian is delivered as a service from UK Azure. Make IT Happen hosts it, secures it, backs it up and keeps it current, so there is nothing for you or your client to install, patch or operate. Each client estate sits in its own isolated scope, access is through Microsoft Entra ID with role-based permissions, and every action carries an audit trail.

Talk to us

Tell us the work you deliver and the clients you deliver it for. We will show you the platform against a real estate rather than a slide deck.

Agree the shape

Commercial terms, territory and the support model are agreed case by case. We would rather have that conversation properly than publish a rate card.

Deliver

Your specialists work in Meridian on your client engagements, with our engineering team behind the platform and available when a programme needs it.

Proof

Built on real programmes, not a roadmap

Meridian exists because we needed it. It has carried our own engagements across higher education, public sector, legal, financial services and manufacturing.

Deliver more, with less of the guesswork

Tell us what you deliver and who for. We will show you Meridian against a real estate, and we will be straight with you about where it fits and where it does not.