Our Approach

Make IT Happen

Working with you

At Make IT Happen we are widely recognised for the emphasis that we place upon close collaboration with our customers, working with you to drive the desired outcomes together.  Our client-centric approach sets us apart from the competition, by ensuring that right from the start, all of our solutions and services are specifically tailored to meet your detailed requirements.  This is backed up by our vast array of experience, proven approaches and methodologies that Make IT Happen leverage to ensure the successful delivery of programs, projects and business as usual activities.

How we Make IT Happen…

Central to all we do at Make IT Happen are the processes and methodologies that constitute our approach, whether it is designing or implementing a modern workplace, migrating Servers, Endpoints or Applications, the approach is the critical differentiator that sets us apart.   

Your business, department or authority, may already have a business case, or you might need assistance in developing one, to state the desired objectives and outcomes.  In either case, we will work with you to shape, develop and refine which specific solutions and services will deliver against your requirements.  At Make IT Happen we call this opening the DooR, as throughout any program, project or service, this crucial initial step should always be revisited so that sight is never lost of what must be achieved, as this is the success criteria for delivery.  

Understanding the ‘As-Is’, provides an essential insight into the systems, services, applications or processes, that will be directly or indirectly impacted by the changes required to reach your desired outcomes.  Knowing specifically what is used, by whom, when and on which systems or devices typically identifies optimisations or rationalisations that can result in significant savings to time and cost.  Make IT Happen will work with you to gather and analyse the data, so that visibility is provided and well-informed decisions can be made ahead of any change.

Migration and transformation programs and projects are often as highly-complex as they are multi-faceted.  At Make IT Happen, our Thought Leaders are credible, trustworthy, go-to resources that bring the expertise and experience of many such programs and projects to you, with many lessons learnt as to what works well and what doesn’t.  Armed with the knowledge of your ‘As-Is’ status, our Thought Leaders provide you with the ‘To-Be’ status, in-line with your requirements, providing rough order of magnitude (RoM) costings, as well as short and long term strategic guidance.

Make IT Happen’s Governance Team, are proven experts in Modern Management, Server, Endpoint and Application Migration and Transformation Programs.  The Governance Team are the primary interface that our customers collaborate with, ensuring that all work is driven, managed, and delivered, with absolute transparency. 

Our technical expertise and experience is another differentiator.  The vast exposure in End User Compute (EUC), Infrastructure, Exchange, SQL upgrades and migrations, means that your program or project is in safe hands.  Make IT Happen prides itself on our technical acumen and know-how, and our team of smart, accredited and highly professional technology specialists provide every assurance of quality and excellence.

The successful handover into service and training of your internal resources in the technologies employed is of paramount importance, so that the ‘change’ transitions into ‘run’ smoothly and succinctly.  We build this element into everything we do, so that once the program or project has been successfully delivered, your teams are well-versed in managing and maintaining the service or solution.

Make IT Happen provide a wide range of managed services, including 1st, 2nd and 3rd line helpdesk, Windows as a Service, Azure AD and Intune as a Service, as well as Patching and Evergreening of Applications with our Infinity Service.  These managed services can be annual or transitional, to either fully or partially outsource these capabilities for your business.

What can we bring to you…

At Make IT Happen, our teams can either fully deliver against your desired objectives and outcome requirements, or we can augment your team in the areas where you need us most.  We assure you of excellence in delivery, in which ever capacity it is required, through trustworthiness, transparency and close collaboration, focussed on success.

How can you get started…

Call or email us today, and we will assign you an appropriate technical resource to discuss your requirements and aspirations on ………

Taking the worry out of migration…

Make IT Happen can provide the expertise, experience and resources that you require to deliver against your objectives and desired outcomes.  We are at hand to take the worry of the unknown out of your migration.

  • Microsoft Certified Partners
  • AWS Partners
  • Google Cloud Platform Partners
  • Fully Tailored Services and Solutions
  • Unrivalled Expertise and Experience
  • Security Cleared and Accredited Resources
  • Focussed on driving and delivering your objectives and outcomes

We engaged with Make IT Happen for the Rolls-Royce Next Generation Windows Migration. Their incredibly detailed analysis helped us to reduce our Application Portfolio from over 26,000 apps down to just over 1,000.

Chat with us to Make IT Happen for you

Have a chat with us to see how we can work with you