THE PROBLEM
Owing to the increased demand for virtual meetings, chat and collaboration brought about by the Covid-19 pandemic and a fast-approaching Skype End of Life date (July 2021), our client required Make IT Happen’s expertise to migrate from Skype for Business to Microsoft Teams.
THE SOLUTION
Make IT Happens thorough analysis gathered all client requirements, identified specific users, groups, departments and programs, managed a seamless 4-week timeline to migrate from Skype for Business and implement Microsoft Teams, therefore negating any possible issues arising from coexistence, ahead of migrating to a Teams only environment. Our processes and methodologies ensured sufficient time was allowed for end user training and kept business disruption to an absolute minimum whilst delivering a 1st class end user experience.